Office

Office Administrator / Phone Sales

Back to Search
44024 Oberlin Elyria Road, Oberlin, Ohio, 44074, US, US

PLEASE READ CAREFULLY BEFORE APPLYING — SALES-HEAVY ROLE

Mon–Fri, 9AM–5PM | $18/hour to start + performance pay after 90 days

Home-based office on commercial property located in Oberlin

This position is NOT an administrative-only role.

This is a sales-forward, phone-intensive position that requires proven, professional phone sales experience. If you are not comfortable selling, handling objections, and closing over the phone all day, this role will not be a good fit.

Position Overview

As Office Manager Apprentice, you are a key team member supporting management and staff for The Grounds Guys of Avon, groundsguys/avon.com and Dirty Dog Home Solutions, dirtydogohio.com. Your primary responsibility is high-volume inbound and outbound phone sales, supported by office administration, scheduling, bookkeeping, and customer follow-up.

Applicants must have a minimum of 3+ years of phone-based sales experience.

Customer service–only or administrative backgrounds without strong sales experience will not be considered.

You must be confident, persuasive, organized, and motivated by performance-based pay.


Core Sales Responsibilities (Primary Focus)

  • Handle high call volume inbound and outbound sales calls
  • Sell services, overcome objections, and close jobs on the phone
  • Follow up on estimates, proposals, and unsold leads
  • Upsell and cross-sell services when appropriate
  • Maintain professional, confident, and friendly phone presence
  • Track and manage leads using CRM and scheduling software

Administrative & Office Responsibilities (Secondary Focus)

  • Scheduling appointments and managing calendars
  • Microsoft Office (Word, Excel, PowerPoint)
  • Reports, mail, and general office coordination
  • Billing, AR, and collections using QuickBooks Online
  • Communication with sales and production teams

Software & Systems

  • GGPro
  • Housecall Pro
  • Microsoft Office
  • Paradox
  • Scorpion (marketing spend and ROI tracking)

Personnel & Marketing Duties

  • Run hiring ads and manage interview scheduling
  • Assist with onboarding and payroll coordination
  • Order and manage uniforms and office supplies
  • Manage Facebook, Instagram, and Google profiles
  • Respond to Google reviews (positive and negative)

Required Skills & Traits

  • Proven phone sales experience (3+ years REQUIRED)
  • Comfortable asking for the sale and closing
  • Results-driven and motivated by performance pay
  • Strong communication and listening skills
  • Able to multitask in a fast-paced environment
  • Self-directed, organized, and detail-oriented
  • Professional demeanor with residential and commercial decision-makers

This Role Is NOT For You If:

  • You dislike phone sales
  • You are uncomfortable closing deals
  • You prefer behind-the-scenes administrative work only
  • You are not motivated by performance-based pay

Benefits

  • $18/hour to start + performance pay after 90 days
  • Paid training and advancement opportunities
  • Vacation after one year
  • Paid company-recognized holidays after 90 days
  • Uniforms provided after 60 days
  • Long-term growth opportunity for the right candidate

GGOA-L

Apply
Arrow left icon