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Executive Landscape Accounts Manager

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3045 Jones Mill Road, Norcross, Georgia, 30071, US, US

Position Overview

We are hiring an Executive Landscape Accounts Manager to own revenue growth through enhancements and projects, and to protect retention through proactive client management. This role is the primary customer-facing leader for key accounts and will build the sales and customer-facing operating system .

This is not a day-to-day crew management role. You will lead the client relationship and the sales motion, and you will work closely with operations leadership to ensure excellent delivery and a smooth handoff from sold work to executed work.

Responsibilities

  • Own customer relationships for key accounts, including introductions, trust transfer, and escalation handling.
  • Run a proactive client retention system
  • Own maintenance renewals
  • Own the enhancements and project sales pipeline: lead handling, discovery, proposal development, follow-up cadence, and closing.
  • Build and run a referral engine
  • Create and maintain sales SOPs, templates, and standards, including:
  • Ensure consistent documentation and communication so sold work is set up for operational success.
  • Help create new business verticals
  • Partner closely with the operations manager to ensure a clean handoff and a strong customer experience.

Required Qualifications

  • Proven experience in sales and account management in landscaping, grounds maintenance, property services, or a closely related field.
  • Strong horticulture knowledge, with the ability to confidently walk properties, identify issues and opportunities, and recommend solutions (required).
  • Demonstrated ability to build trust with premium homeowners and manage escalations professionally.
  • Strong written and verbal communication skills (clear proposals, follow-ups, and client updates).
  • Highly organized with strong follow-through: able to run multiple accounts and opportunities simultaneously.

Preferred Qualifications

  • Formal education or certifications in horticulture, landscape management, or a related discipline.
  • Experience with CRM, estimating, and scheduling tools
  • Experience selling $10k+ residential projects and recurring maintenance agreements.

Pay and Benefits

  • $60,000 -$90,000 / year
  • Bonus tied to KPI's and business growth
  • Medical
  • PTO
  • Company vehicle

Ideal Candidate

You’re a relationship-first sales leader who can walk a property and immediately see both the horticultural needs and the business opportunity — then communicate it clearly and professionally to the client. You’re process-minded, consistent with follow-up, and disciplined about scope and margin. You elevate the customer experience while helping the company grow in a structured, repeatable way.

About The Grounds Guys of Atlanta

The Grounds Guys of Atlanta is a locally owned, premium landscaping company (part of the Neighborly family of home service brands) serving high-end residential clients across the Atlanta area. We specialize in landscape design, installation, and year-round maintenance, delivering reliable scheduling, upfront pricing, and high standards of workmanship with a team-first culture focused on quality, safety, and professional growth.


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